Shipping Policy

Handling Time

We aim to process and dispatch all orders within 48 hours of purchase. Please note that this applies to business days (Monday through Friday, excluding holidays).

Shipping Duration

After dispatch, the estimated delivery time for shipments is 6 to 10 days. Please keep in mind that this timeframe is approximate and may vary based on your location and unforeseen postal service delays.

Shipping Costs

We offer free worldwide shipping for orders over $99. For orders under $99, a flat shipping fee of $7.5 applies. Shipping costs will be calculated and displayed at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Use this number to monitor the progress of your shipment directly on the courier’s website.

International Shipping

For international orders, delivery times may extend beyond the standard 6 to 10 days due to customs processing. Additional customs fees or tariffs may apply, which are the responsibility of the customer.

Customer Service

If you have any questions or concerns regarding your order or our shipping practices, please contact us at isolde@isoldejewels.com. We are here to ensure your shopping experience is seamless and enjoyable.