Privacy Policy

Privacy Policy

Effective Date: 2024/11/22

1. Introduction

At Tianjin GeoMatrix Tech Systems Co., Ltd. (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). It applies to all users of our website, https://isoldejewels.com/ (the “Website”).

2. Information We Collect

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, and payment information.
  • Device and Usage Information: IP address, browser type, operating system, and Website interaction data.
  • Cookies and Tracking Data: Preferences, browsing habits, and marketing interactions.

3. How We Use Your Information

  • Processing and fulfilling orders.
  • Communicating with you regarding orders, promotions, or customer support.
  • Improving our Website and user experience.
  • Compliance with legal obligations and fraud prevention.

4. Sharing Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third parties who help us operate our Website, process payments, or deliver orders.
  • Legal Authorities: When required by law or to protect our rights.

5. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

  • Access and Rectification: Request access to and correction of your personal data.
  • Erasure: Request deletion of your personal data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for certain purposes.
  • Withdraw Consent: Revoke your consent to data processing at any time.

To exercise these rights, please contact us at isolde@isoldejewels.com.

6. Your Rights (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: Request details about the personal data we collect and how it is used.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt-out of the sale of personal data (if applicable).

To exercise these rights, please visit https://isoldejewels.com/contacts or contact us at isolde@isoldejewels.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.

9. Security

We implement industry-standard measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our Website. Please review this page periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, you can reach us via: